Willow Wood Junior High

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Fee Payment Information

SCHOOL CASH ONLINE

 

  1. How do I create an account?

Click on this link to access school cash online: https://tomballisd.schoolcashonline.com/

School Cash Online has been designed to be an easy to use, efficient online payment system. All you need to do is follow these four simple steps to get started.

  • Register – Register your own secure personal payment account by selecting Get Started Today on the homepage.

  • Add a Student – Once you’ve confirmed your account, add your child to your account to view and pay for school expenses. You should be prompted for this information upon login. This feature can also be located under the "Items" tab or the "My Account" tab.

  • Pay School Expenses – Pay for any selected school expenses by adding the items to the cart and checking out.

  • Print Receipt – Print a copy of the transaction receipt for your personal records. This information can also be found under "Payment History".

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  1. Why does School Cash Online need my email address?

School Cash Online needs your email address:

  • For your username to log into the system

  • in order to email you a receipt for payments made

  • to enable you to receive notification of school events

We value your privacy and respect your security concerns. For more information on our privacy policy, please click on the link below. As well, please refer to questions below regarding our website security in the 'Security' section.

 

  1. Can I receive an email notification letting me know that there are items to be purchased?

Yes, email notifications are sent to the account holder when new items are uploaded to your child’s profile. To verify that you have accepted email notifications, select the “My Account” tab, click on the “Manage Email Notifications” option. Click on the option to activate the email notification, and then select the CHANGE button to save your information.

 

  1. How often will I receive email notifications?

Email notifications are sent when new items have been posted for your child. These notifications will only be sent twice a week and only for new items. Don’t worry, we won’t spam your email.

 

  1. How do I pay for an item?

To make a purchase:

  1. Click on the Items tab.

  2. Click on the child’s name tab to view the items for purchase.

  3. Click on the Item name to review the details and select any options available.

  4. Click Add to Cart. Selecting the Back option will take you back to your item listing to select other items to purchase.

  5. Repeat steps 2 to 4 until you have added all your items to the shopping cart.

  6. Click Checkout and review your order.

  7. Click Continue and select your payment method.

  8. Enter your payment details and click on Continue.

  9. A receipt will be emailed to you and also displayed on the screen. Receipts can also be reviewed by selecting the Payment History tab.

  1. What is eCheck?

eCheck is a method of payment that allows you to make one-time direct debit (ACH/EFT) from your checking or savings account. You will need your bank’s institution number, transit number and your account number. If you are unsure of your bank account information, you will find it at the bottom of a check or you may need to contact your financial institution.



  1. Will I get a receipt?

You will receive a receipt on screen once your payment is submitted successfully. Receipts are also emailed to the email address registered with your account. You can view your receipts online by signing in and navigating to “Payment History”.

 

  1. How do I know if my payment was successful?

      • eCheck – After you purchase an item on School Cash Online using the eCheck payment method, the status of your transaction will be marked as “Success”. Your eCheck payment will be submitted to your financial institution for payment confirmation. The process for your financial institution to verify and to notify School Cash Online if your payment is successful can take between 1 to 5 business days. If there is an issue with your purchase transaction, it will be marked as “Exception” and you will receive an email notification. You can click on the “Payment History” tab to find out about the status on any payments that you have made previously on School Cash Online.

      • Credit Card – When you make an item purchase on School Cash Online using your credit card, your transaction will be marked as “Success”. When you reach the receipt screen, your payment is successfully processed.